Communication is vital for Office Cleaning Companies their Cleaners and their Clients
ICS Office Cleaning Services, a leading office cleaning
service provider, emphasise a need for constant communication between
cleaning contractors and employers.
The London-based cleaning company has over 30 years office cleaning experience, a success that can be attributed not only to professional and reliable cleaning services but also to clear and efficient communication channels.
“Communication between us and our clients is essential to provide bespoke and efficient cleaning services. Every office is different and has different cleaning needs and requirements for which we may need to adapt our equipment in order to allow our office cleaners to provide the high quality cleaning service we have become recognised for.”
With organisations such as the Health and Safety Executive ( HSE ), publishing reports that clearly demonstrate what can happen when communication between office cleaners and their client’s breaks down.
Reports from the HSE highlight examples whereby office cleaners were never informed about changes to floor surfaces and walkways, and as such made no attempts to change the cleaning materials they used. Without the correct cleaning materials, the surfaces soon became slippery with many employees injuring themselves through slips and trips.
In fact, according to the HSE ‘nearly 11,000 workers suffered serious injury as a result of slip or trip last year’ and the injuries obtained by office cleaning staff, a statistic that may have been widely reduced had business owners informed their cleaners about different cleaning needs.
Taking the time to talk to your cleaners and establish a cleaning system that suits your office environment is a must for any smart business owner.
The London-based cleaning company has over 30 years office cleaning experience, a success that can be attributed not only to professional and reliable cleaning services but also to clear and efficient communication channels.
“Communication between us and our clients is essential to provide bespoke and efficient cleaning services. Every office is different and has different cleaning needs and requirements for which we may need to adapt our equipment in order to allow our office cleaners to provide the high quality cleaning service we have become recognised for.”
With organisations such as the Health and Safety Executive ( HSE ), publishing reports that clearly demonstrate what can happen when communication between office cleaners and their client’s breaks down.
Reports from the HSE highlight examples whereby office cleaners were never informed about changes to floor surfaces and walkways, and as such made no attempts to change the cleaning materials they used. Without the correct cleaning materials, the surfaces soon became slippery with many employees injuring themselves through slips and trips.
In fact, according to the HSE ‘nearly 11,000 workers suffered serious injury as a result of slip or trip last year’ and the injuries obtained by office cleaning staff, a statistic that may have been widely reduced had business owners informed their cleaners about different cleaning needs.
Taking the time to talk to your cleaners and establish a cleaning system that suits your office environment is a must for any smart business owner.